Paid Subscription Agreement

Operator: Cotasky.tech Team

Website: https://cotasky.tech

Pricing page: https://cotasky.tech/pricing

1. General provisions

This Paid Subscription Agreement for Cotasky.tech governs the relationship between the Cotasky.tech Team, operating https://cotasky.tech, its subdomains and related services, and the User.

By selecting a paid plan, buying credits, paying for access to services or using paid website functions, the User confirms that they have read, understood and fully accepted this Agreement.

This Agreement is a contract of adhesion. Acceptance includes clicking a payment button, buying credits, subscribing to a paid plan, using the API or actually using paid functions after payment.

This Agreement is intended for worldwide use. If mandatory laws of the User’s country grant additional non-waivable consumer rights, those rights apply to the mandatory extent.

If a specific legal entity, individual entrepreneur or other organization becomes the operator in the future, operator details will be updated in this Agreement without changing the basic service rules.

The Cotasky.tech Team may unilaterally change this Agreement, plans, credit prices, limits, service composition and access rules. A new version applies once published unless a different date is stated.

2. Paid plans, credits and access

Cotasky provides access to online services for converting, editing and processing files, documents, images, audio and other materials, as well as API integrations.

The website uses internal accounting units called credits. Credits are used for operations, exports, API requests and other paid actions inside Cotasky.

Credits are not money, electronic money, a payment instrument, security or financial instrument. Credits cannot be withdrawn, exchanged for money or transferred to third parties.

Paid plans provide access to all services in PRO mode, increased limits and API access. API access is provided in all paid plans while the paid period is active.

One-time credit packs top up the balance without a subscription. Credits are charged only when a paid operation or API request is launched according to the cost of the specific service.

3. Plans and prices

Current plans are available at https://cotasky.tech/pricing.

At publication, the plans are: Standart — free, 500 credits/month, no API; PLUS — RUB 400/month, 2000 credits/month, API integrations; PRO — RUB 1600/month, 10000 credits/month, API integrations.

One-time credit packs: 500 credits — RUB 160; 2000 credits — RUB 480; 10000 credits — RUB 1800.

The Cotasky.tech Team may unilaterally change plans, prices, limits, credit amounts, functions and access conditions. Changes are published on the website and apply to new purchases and new access periods.

4. Payment and term

Payment is processed through Cardlink or another payment provider shown on the website. The User must follow payment instructions and use only payment methods they are legally entitled to use.

The service may be available to users from different countries. Final charge amount, currency, bank fees, currency conversion, taxes and payment methods may depend on the User’s country, bank, payment system and payment provider.

At the current stage, Cotasky subscriptions do not renew automatically. After the paid period ends, the User pays for the next period manually if they want to continue paid access.

A paid plan is valid for the paid period shown on the pricing page or in the payment interface. If no other period is stated, the billing period is 30 calendar days.

Paid functions are provided after payment confirmation by the payment provider.

5. Credit rules

Credits received at registration are granted as a one-time registration bonus and are used only inside Cotasky.

Credits bought as a one-time pack remain on the account balance until used, account deletion or service termination, unless another period is stated on the purchase page.

Credits granted within a paid plan are available on the User balance and may be used for paid operations. Credits alone do not replace an active paid plan where paid access or API access is required.

After the paid period ends, API access and plan benefits stop until a new payment is made. Unused credits are not refunded in money and are not compensated.

6. User files, projects and results

The User is responsible for the legality of uploading and processing files and confirms that they have rights to the documents, images, audio, video and other materials submitted to Cotasky.

Files, projects, previews and processing results are user-owned: access is provided to the account owner or via a temporary token before login.

Temporary Doconvi and Musiconvi projects are stored for up to 24 hours unless otherwise stated in the interface. Piconvi results are available for about 15 minutes in free mode and within the period shown on the pricing page or service interface in paid mode. Cotasky may delete temporary files earlier for technical necessity, exceeded limits, security threats or rule violations.

The User must download and save required results before the storage period expires.

7. API access

API access is available in all paid plans while the paid period is active.

The API is used with an API key tied to the User account. Credits for API requests and operations are charged from the API key owner’s balance.

The User must keep the API key confidential. All actions performed with the API key are deemed performed by the User.

Cotasky may limit or block API access if limits are exceeded, abuse is suspected, payment bypass is attempted, security is threatened or this Agreement is violated.

8. Cancellation and refunds

The User may simply not renew the subscription after the paid period ends. Since auto-renewal is not used, no additional cancellation of recurring charges is required.

Refunds are available only if a technical failure caused by Cotasky prevents paid access for more than 48 consecutive hours, or if an erroneous duplicate charge occurs.

In all other cases, refunds for a paid period, purchased credits, used credits, processed files, exported results, API requests and actually provided digital services are not made unless required by mandatory applicable consumer protection law.

To request a refund, the User should contact support@cotasky.tech and provide the account, payment date, amount, plan or credit pack and reason for the request.

9. Restrictions and liability

The User must not use Cotasky for illegal purposes, malicious files, infringement of third-party rights, bypassing payment, limits, credits or API restrictions, or interfering with the website.

The User is responsible for complying with the laws of their country, including rules on digital services, file processing, copyrights, taxes, currency regulation, export controls and sanctions where applicable.

Cotasky is not liable for failures of banks, payment providers, hosting, ISPs, user devices, browsers or third-party services.

The service is provided as a digital online tool “as is”. Cotasky does not guarantee that every file, format or scenario will be processed without errors, delays or limitations.

Cotasky’s liability is limited to the amount actually paid by the User for the relevant paid period or specific paid operation, unless otherwise required by law.

10. Support and final provisions

Questions about subscriptions, credits, API, payments and refunds should be sent to support@cotasky.tech.

The parties recognize electronic correspondence, account data, credit ledger history, API logs and payment provider data as admissible evidence.

This Agreement is governed by the laws of the Russian Federation unless mandatory laws of the User’s country that cannot be limited by agreement provide otherwise. The current version is available at https://cotasky.tech/subscription-agreement.